Kids Helpline records show that between November and January, the proportion of counselling contacts involving worries about online activity rose for both 12 to 15 year olds and 16 to 25 year olds, compared with the same period in previous years.
yourtown CEO Tracy Adams said while many look forward to celebrations and time together, others are facing a very different reality.
Every day, counsellors at the 24/7 service step in to protect children and young people in immediate danger, an average of 13 times a day.
yourtown CEO Tracy Adams said from phone booths in the early ‘90s to web chats in the middle of the night in 2025, every contact represents a young person courageously choosing to speak up, to share what they’re going through, to believe someone will understand.
Parentline Manager Kim Harper said Child Protection Week (7-13 September) is a reminder that abuse can happen within the home, through a trusted adult outside the family, or even between children themselves.
yourtown CEO Tracy Adams said the findings are a wake-up call for government, service providers, and the community alike.
From 1 November 2025, the Bundaberg, Pialba, and Kingaroy sites will support up to 375 young people aged 15–24 living with disability to prepare, find, and thrive in employment through a strengths-based, youth-first model of support that’s tailored to each individual.
A record-breaking 394,000 primary and secondary students across Australia will come together from Monday, 11 August for the largest-ever national anti-bullying lesson.
To meet growing demand and help ensure no call goes unanswered, Australia’s only 24/7 professional counselling service for children and young people will hold its inaugural Giving Day on Thursday, 24 July.
yourtown welcomes enquiries about how we’re creating brighter futures for young people in Australia.
Contact us today for answers to questions about our services or for a professional comment about the contemporary issues impacting the community.
Jessica Tatzenko
Media and Communications Specialist
Phone: 0423 843 786
Email: mediarelations@yourtown.com.au