Our Services

Kids Helpline

Anytime. Any Reason.

Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for 5 to 25 year olds.

No problem is too big or too small.

This service is for:
Children and Young People
It helps with:

Talking helps! We’re here for you.

No problem is too big or too small. 
Anytime. Any reason. We’re here for you, 24 hours a day, 7 days a week.

Get Help

Contact Details & Locations

Kids Helpline is a national service accessible Australia-wide by phone and on our website (for WebChat and email).

Talking Helps

We can talk with you about anything. Anytime. Any Reason.

It might be about relationships with friends and family, school worries, homelessness, child abuse, body image, mental health, self-injury or suicide.

No matter the topic. We’re here for you.

You can contact us directly on the phone, via live WebChat and on email - every day of the week, every hour of the day.

Our professionally trained counsellors are qualified to work with children and young people.

They answer calls from all around Australia and:

  • Listen to what you have to say
  • Understand what’s happening in your life
  • Help you to express your feelings
  • Provide ideas and encouragement


Offering a Range of Support

We can help you with strategies and skills to better manage your life through:

  • One-off counselling and crisis support
  • Information and referral
  • Ongoing counselling and case management

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