When you contact us our counsellors will:
- Listen carefully to your concerns or problems
- Ask questions to get a better understanding of what’s happening for you
- Work with you to provide support and guidance
- Help you to sort out those issues that are most important to you
- Help you develop strategies for managing those issues
In addition to counselling, Parentline also offers Triple P parenting program support over the phone. There’s no extra cost involved. Just ask for a Triple P trained counsellor when you call us and we will organise a Triple P counsellor to call you back at a time that’s convenient for you.
You Can Talk About Anything
Counselling is about understanding the situation or issue from your point of view, helping you to think about problems in new ways, and helping you come up with strategies and solutions that may improve the situation.
Often problems are complex and there are many things the counsellor needs to understand about your particular situation before helping you find solutions. You may just need somebody to listen who is outside the situation and won’t judge you or your parenting. We can be there for you and support you during difficult times, even when things look like they may never get better.
To speak with a Parentline counsellor, call 1300 30 1300 or visit parentline.com.au. This website is dedicated solely to the Parentline service and offers a number of tips and online resources for parents and caregivers.