What we do

Kids Helpline

Children and young people need access to support and encouragement to seek help, at any time and for any reason.

What is it?

A free, confidential counselling service available 24/7 via phone or online.

Who is it for?

Children and young people aged 5-25.

Let’s Get Talking

No matter how big or small the problem, Kids Helpline responds to the needs of children and young people in Australia. Any reason, any time.

This can include issues about relationships with friends and family, school worries, homelessness, child abuse, body image, mental health, self-injury and suicide.

Our professionally trained counsellors are qualified to work with children and young people.

Children and young people can contact us directly on the phone, via email and in live WebChat - every day of the week, every hour of the day.

Our professionally trained counsellors are qualified to work with children and young people.

They answer calls from all around Australia and support young people by:

  • Listening to what they have to say
  • Understanding what is happening in their lives
  • Helping them to express their feelings
  • Providing ideas and encouragement.

 

Offering a Range of Support

Kids Helpline offers a range of assistance to help children and young people develop strategies and skills to better manage their lives.

This includes:

  • One-off counselling and crisis support
  • Information and referral
  • Ongoing counselling and case management.

"I was self-harming and suicidal. Then I called Kids Helpline. They were always supportive and helped me to get through. Today I can smile simply because I'm alive and I made it. Don't lose hope. It gets better."

 
15 year old girl

want to know more?

Give us a call!

1800 55 1800

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