COVID-19 Safety Plan

Employees 

Scenario 1 - Employee is unfit for work 

1. As per current practices any employee who is not fit for duty (regardless of illness or symptoms) should not attend work. Employees should notify their Manager and a medical certificate should be provided to cover any absences with the relevant entry made in Preceda/leave application system. 
2. For any illnesses that include flu like symptoms, the employee’s immediate supervisor should notify the WHS Manager either via phone (numbers below) or email to the [email protected] email address. 
3. For any cases where an employee has been tested positive for Covid-19 or where employees are being tested, the immediate supervisor should notify the WHS Manager via phone (numbers below) or via the [email protected] email address. 

Scenario 2 – Employee advises that their GP has instructed them to self-isolate 

1. Anyone who is being tested for Covid-19 will have been instructed by their medical practitioner to self-isolate until they receive their result. The employee should not attend work until testing is complete and a clearance has been provided. 
2. In all cases, the employee’s immediate supervisor should notify the WHS Manager via phone (numbers below) or via the [email protected] email address. 
3. In cases where the employee is in isolation but not unwell, they may, where possible work from home. In these instances, the Working from Home Guidelines should be followed. If the role prohibits working from home, then employees will need to consider leave without pay or request to access their personal/annual leave accruals to cover any absences. Employees who are concerned about their available leave balances should discuss this with their Manager and People and Culture. 
4. Where an employee is unwell whilst awaiting results or in isolation, then they are not required to work and should access their personal leave accruals to cover any absences. This is in line with our current normal practices. 
5. Additional care should be shown in regard to the cleaning of the immediate area above and beyond the required regular cleaning regime. 
6. Once a medical clearance certificate is received the employee can return to normal duties. 
7. Should the employee test positive for Covid-19 please refer to Scenario 1. If the employee has attended work during this period, then also please refer to Scenario 3. 
8. As soon as is practicably possible, all absences should be entered into Preceda/leave system. 

Scenario 3 – Employee has attended work and confirms they are positive for Covid-19

1. The employee’s immediate supervisor should notify the WHS Manager on the numbers listed below or using the [email protected] email address that a Covid-19 situation has been confirmed. The WHS Manager will immediately notify the Office of the CEO/Covid-19 Response Team and the relevant yourHead.  
2. WHS Manager/team will work directly with the relevant site manager regarding urgent response arrangements. The relevant site and/or program manager will advise the Funder/relevant Department(s) of the service disruption and make alternate arrangements regarding servicing provisions and phone redirections etc. The Office of the CEO/Covid-19 Response Team will coordinate the distribution of letters to affected Clients explaining the situation, the need to consider seeking medical assistance and outlining alternative service arrangements. 
3. Letters will target Clients who visited the office in the previous fortnight advising them a person presented to the office with Covid-19 and they should visit their medical professional to be tested. 
4. Employees will be asked to visit their medical professional to seek medical assistance/testing. 
5. The site will remain closed until it has been cleaned by external cleaning contractors and cleared for reopening. 
6. In cases where the employee is in isolation but not unwell, they may, where possible work from home. In these instances, the Working from Home Guidelines should be followed. If the role prohibits working from home, then employees will need to consider leave without pay or request to access their personal/annual leave accruals to cover any absences. Employees who are concerned about their available leave balances should discuss with their Manager and People and Culture. 
7. Employees who test negative will be required to provide a medical clearance certificate. Once received the employee will return to normal duties. 
8. Employees who test positive will be required to follow current medical advice and remain in isolation and adhere to other medical advice provided. Employees will be required to provide a medical clearance certificate to return to work. 
9. The Office of the CEO/Covid-19 Response Team to update relevant Funder/ Department(s) with details of progress and ultimate office reopening. 

Clients

Scenario – 1 Client advises they are being tested for Covid-19 

1. Advise the Client to not attend site. They should call their medical professional to seek advice and call Centrelink to advise the situation and to gain an exemption from mutual obligation requirements. 
2. Request the Client to call the site and advise the testing result as soon as received. 
3. Site teams or the immediate manager is to notify the WHS Manager and the Office of the CEO/Covid-19 Response Team immediately using the numbers listed below or via the [email protected] email address. 
4. Any employee who has been in close proximity with the Client should be allowed to leave site and seek medical assistance/testing. 
5. In cases where the employee is required to be in isolation but not unwell, they may, where possible work from home. In these instances, the Working from Home Guidelines should be followed. If the role prohibits working from home, then employees will need to consider leave without pay or request to access their personal/annual leave accruals to cover any absences. Employees who are concerned about their available leave balances should discuss with their Manager and People and Culture. 
6. Additional care should be shown regards to the cleaning of the immediate area above and beyond the required regular cleaning regime. 
7. Any employee who is required to isolate will be required to provide a medical clearance certificate to return to normal duties. 
8. Any Client who is required to isolate will be required to provide a medical clearance certificate to resume normal servicing arrangements. 

Scenario – 2 Client Presents to the site and confirms they have Covid-19 

1. Advise the Client to not attend site. They should call their medical professional to seek advice and call Centrelink to advise of the situation to gain an exemption from mutual obligation requirements. 
2. The relevant Site or Program Manager notifies the WHS Manager and Office of the CEO/Covid-19 Response Team on the numbers listed below or via the [email protected] email address that a Covid-19 situation has been confirmed. 
3. The Office of the CEO/Covid-19 Response Team will work with the relevant Site and/or Program Manager and advise the relevant Department(s) of the service disruption and alternate arrangements to be made for servicing provisions and phone redirections etc. The Office of the CEO/Covid-19 Response Team will coordinate the distribution of letters to affected Clients explaining the situation, the need to consider seeking medical assistance and outlining alternative service arrangements. 
4. Letters will target Clients who visited the office in the previous fortnight advising them a person presented to the office with Covid-19 and they should visit their medical professional to be tested. 
5. Any employee who has been in close proximity with the Client should be allowed to leave site and seek medical assistance/testing. 
6. In cases where the employee is required to be in isolation but not unwell, they may, where possible work from home. In these instances, the Working from Home Guidelines should be followed. If the role prohibits working from home, then employees will need to consider leave without pay or request to access their personal/annual leave accruals to cover any absences. Employees who are concerned about their available leave balances should discuss with their Manager and People and Culture. 
7. Employees who test negative will be required to provide a medical clearance certificate. Once received the employee will return to normal duties. 
8. Employees who test positive will be required to follow current medical advice and remain in isolation and adhere to other medical advice provided. Employees will be required to provide a medical clearance certificate. Once received the employee will return to normal duties. 
9. Any Client who is required to isolate will be required to provide a medical clearance certificate to resume normal servicing arrangements. 
10. The site will remain closed until it has been cleaned by external cleaning contractors and cleared for reopening. 
11. Office of the CEO to update relevant Department(s) with details of progress and ultimate office reopening. 

WHS Manager Numbers - Mobile: 0457 870 517 | Office: 07 3368 3399 | Direct: 07 3867 1317 

Office of the CEO Contact Numbers – 07 3867 231